Terms and Conditions

CONDITIONS OF USE

Welcome to our online store! Kiwistart LLC and its associates provide their services to you subject to the following conditions. If you visit or shop and place and order within this website, you accept these conditions. Please read them carefully.

SHIPPING

Free shipping means free standard shipping. After you placed the order, we will process it in our system. The product will be packed and prepared for shipping. Once your product is on the way, you will receive a shipping confirmation. Please allow 5-10 business days for delivery after it has been shipped.

We will add other faster, non-free shipping options soon.

We ship all packages as securely and safely as possible. This means that your packages are tightly packed. Please do not use box cutters or blades to open them.

RETURNS

We will gladly accept the return of new/unused merchandise within 30 days of your receipt. Refunds will be the full purchase price less shipping as soon as we receive the merchandise. Your satisfaction is guaranteed.

To return your product, please email orders@kiwistart.com and we can initiate the return and give you all necessary information. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If there is a problem with your product that you think is our mistake: We have a multi-step process to help ensure your item is just right, but if it is not, just send us an e-mail at orders@kiwistart.com and we will do whatever we can to resolve the problem ASAP. Please understand that sometimes in order to fix the problem the fastest and to ensure we do not make the same mistake again, we may request a photo of the issue, sending this as well as your order number in your initial e-mail will save you a lot of time. We want you to love our products! For returns where the problem is caused by us, we will certainly cover the return shipping costs.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@kiwistart.com and send we will give you all necessary information to start the exchange.

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit Kiwistart LLC or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Kiwistart LLC or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Kiwistart LLC, with copyright authorship for this collection by Kiwistart LLC, and protected by international copyright laws.

TRADE MARKS

Kiwistart LLC’s trademarks and trade dress may not be used in connection with any product or service that is not Kiwistart LLC’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Kiwistart LLC. All other trademarks not owned by Kiwistart LLC or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Kiwistart LLC or its subsidiaries.

LICENSE AND SITE ACCESS

Kiwistart LLC grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Kiwistart LLC. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Kiwistart LLC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Kiwistart LLC and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Kiwistart LLC’s name or trademarks without the express written consent of Kiwistart LLC. Any unauthorized use terminates the permission or license granted by Kiwistart LLC. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Kiwistart LLC so long as the link does not portray Kiwistart LLC, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Kiwistart LLC logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Kiwistart LLC and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Kiwistart LLC reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Kiwistart LLC and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Kiwistart LLC and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Kiwistart LLC or its associates for all claims resulting from content you supply. Kiwistart LLC has the right but not the obligation to monitor and edit or remove any activity or content. Kiwistart LLC takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from Kiwistart LLC are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Kiwistart LLC and its associates attempt to be as accurate as possible. However, Kiwistart LLC does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Kiwistart LLC itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY KIWISTART LLC ON AN “AS IS” AND “AS AVAILABLE” BASIS. KIWISTART LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, KIWISTART LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KIWISTART LLC DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM KIWISTART LLC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. KIWISTART LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting Kiwistart LLC, you agree that the laws of the state of Texas, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Kiwistart LLC or its associates.

DISPUTES

Any dispute relating in any way to your visit to Kiwistart LLC or to products you purchase through Kiwistart LLC shall be submitted to confidential arbitration in Texas, USA, except that, to the extent you have in any manner violated or threatened to violate Kiwistart LLC’s intellectual property rights, Kiwistart LLC may seek injunctive or other appropriate relief in any state or federal court in the state of Texas, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Kiwistart LLC. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: info@kiwistart.com